FREQUENTLY ASKED QUESTIONS

 

 
 

MOST POPULAR

HOW DO I REQUEST A QUOTE?

Please complete our Wedding Invitation Questionnaire to request a personalized quote.

HOW DO I SCHEDULE A CONSULTATION?

Please click Wedding Invitation Consultation to schedule your consultation.

HOW DO I ORDER A SAMPLE?

Please click Sample Pack or Sample Box to order a sample.

WHAT IS THE AVERAGE PRICE OF YOUR WEDDING INVITATIONS?

Our invitation suites range from $15 — $60 per suite (based on a quantity of 100). Price per suite depends on the quantity, invitation style, print method(s), paper, number of ink colors and finishing touches. All of our packages include the invitation, reply card, info card, matching envelopes, return and guest address printing, envelope liner, ribbon or belly band, assembly, digital proofs, as well as the design and consultation time. For more information on pricing, please click here.

PERSONALIZATION

 WHAT PRINT METHODS DO YOU OFFER?

We offer a wide range of print methods including thermography, letterpress, foil stamping, engraving, silk screen, laser cutting, embossing, offset and digital printing.

CAN I CUSTOMIZE MY WEDDING INVITATIONS?

Each design in our Semi-Custom Collection is completely customizable. You can change the wording, orientation, fonts, ink colors, monograms and/or motifs. Mix and match different designs to make the perfect invitation. If you love our style, but don’t see exactly what you are looking for, we are happy to create you something completely unique and truly one of a kind.

 DO YOU OFFER MATCHING DAY OF PIECES?

Absolutely! We believe your day of stationery is an essential part of your wedding and should be as well designed as your invitation suite. We offer coordinating ceremony programs, escort cards, table numbers, menus and much more to match your wedding.

WHAT ARE THE WEIGHTS OF YOUR PAPERS?

100 lb — 120 lb Matte + Shimmer Cover | Foil Stamping + Thermography + Offset + Digital

130 lb Eggshell Cover | Foil Stamping + Thermography + Offset + Digital

1 ply 110 lb Cover (100 % Cotton) | Foil Stamping + Letterpress + Offset + Digital

2 ply 220 lb Cover (100 % Cotton) | Foil Stamping + Letterpress

3 ply 330 lb Cover | Engraving only

*We offer a wide selection of papers and acrylics ranging in color, finish and weight. Please inquire for additional paper options.

ORDERING

 DO YOU HAVE A ORDER MINIMUM?

Yes, our minimum order quantity for wedding invitations is 50.

 WHEN SHOULD I ORDER MY SAVE THE DATES?

We recommend ordering your save the dates 9 — 12 months before your wedding.

 WHEN SHOULD I ORDER MY WEDDING INVITATIONS?

We recommend ordering your wedding invitations 4 — 6 months before your wedding.

WHEN SHOULD I MAIL MY WEDDING INVITATIONS?

We recommend mailing your wedding invitations 6 – 8 weeks before your wedding. If you are having a destination wedding and/or your wedding is over a holiday weekend, we recommend mailing your wedding invitations 8 — 10 weeks before your wedding.

WHEN SHOULD I ORDER MY DAY OF PIECES?

We recommend ordering your day of pieces 4 — 6 weeks before your wedding.

 HOW MANY INVITATION SUITES SHOULD I ORDER?

To determine the number of invitation suites you should order, please take your guest list, divide by half, and add 25. For example, if you're inviting 200 guests, you would order 125 invitations. We recommend ordering a few extra invitation suites to account for any last minute guests and/or keepsakes.

HOW LONG WILL IT TAKE TO RECEIVE MY WEDDING INVITATIONS?

Printing times vary, but typically follow the below schedule: Thermography: 3 weeks from final design; Foil/Letterpress: 4 weeks from final design; Engraving/Acrylic/Laser Cut: 6 weeks from final design; Folios/Boxes: 8 weeks from final design; Edging: add an additional 2 weeks to production time; Assembly: add an additional 2 — 4 weeks to production time

GENERAL

WHAT FORMS OF PAYMENT DO YOU EXCEPT?

We accept all major credit cards, Chase QuickPay, and personal checks.

HOW MUCH DOES SHIPPING COST?

Shipping is calculated after the completion of each order and depends on the size and weight of the shipment.

WHAT SHIPPING METHODS DO YOU USE?

We ship via FedEx Ground. Standard delivery is approximately 1 — 3 business days for most states.

 IS THERE A CANCELLATION FEE?

All deposits and payments are non-refundable. Once the final balance is paid, no additional changes can be made to the design, and no refunds will be issued. In the case of a cancellation prior to final design approval, the design process will cease.

 WHY CAN’T YOU PRICE MATCH ONLINE RETAILERS?

Unlike, online retailers we dedicate a significant amount of time and attention to each client that online retailers simply cannot offer. Additionally, we offer hundreds of paper choices and unlimited customization options. The experience you will receive working directly with us will be vastly different than the experience you will have with an online retailer.